Capgemini Recruitment 2023 : Capgemini has to recruit candidates for Service Desk Engineer position through off campus in Noida. The candidates who are finished in BE, B.Tech, BSc, BCA are eligible to apply for this position. Applications are invited from eligible applicants. Therefore, those who are eligible and interested should apply online.
About the Role:
| Job Category | Private Jobs |
| Job Role | Service Desk Engineer |
| Qualification | BE, B.Tech, BSc, BCA |
| Total Vacancy | Various |
| Experience | 1-4 years |
| Job Location | Noida |
| Salary | As per norms |
Job Description For Capgemini Recruitment 2023:
- We are looking for self-motivated individual with experience in voice-based process providing Help-desk Support (IT)
- The ideal candidate should have good knowledge of technical helpdesk support functions with a minimum 2+ year of experience
- Preferred qualification is B.Tech/BCA/Diploma in IT field
- Should be open to a 24*7 work environment, Rotational shift with rotational weekoff
- Should be available to work on Indian Holidays
- Should be good in taking initiatives and responsible enough to handle pressure
- Must have a good understanding of handling Service desk issues
- Should possess excellent verbal & written communication, presentation skills, inter-personal skills
- Experience in similar help-desk profile which involves Incident Management & technical troubleshooting in Retail domain
- Handle Incoming Calls and perform troubleshooting over call as per Knowledge Articles available and provide first time fix over calls
- Handling Trouble Tickets in the form of Chat/Service Requests/Emails
- Maximize customer satisfaction through effective solutions delivery
- To maintain a high degree of customer service for all support queries and adhere to all service management principles.
Qualifications and Skills Required for Capgemini Recruitment 2023:
Primary Skill
- L1 Technical Support.
- Excellent Communication skills.
Secondary Skill
- International Voice Process.
Step by step instructions to Apply for Capgemini Recruitment 2023:
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
Step#1: Go to the above link, enter your Email Id and give submit.
Note: If Already Registered, Directly Apply Through Step#4.
Step#2: Check your Inbox for Email with subject – ‘Please confirm your subscription ‘
Step#3: Open the Email and click the confirmation of your Subscription. Everything is DONE !
Step#4: