Accenture Freshers Drive 2023 is open for Associate and IT Help Desk roles. Learn how to apply for the drive and get ready for an exciting new journey with Accenture.
Apply Online @ Official Website
About the Role:
| Job Category | Private Jobs |
| Job Role | Associate – IT Help Desk |
| Qualification | Any Graduate |
| Total Vacancy | Various |
| Experience | Freshers |
| Job Location | Hyderabad |
| Salary | 5LPA |
Job Description For Accenture Recruitment 2023:
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s. You will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support. This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.
Roles and Responsibilities
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your own team and your direct supervisor
- In this role you will be given detailed instructions on all tasks
- The decisions that you make impact your own work and are closely supervised
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
- Please note that this role may require you to work in rotational shifts
Qualifications and Skills Required for Accenture Recruitment 2023:
- Ability to handle disputes
- Ability to manage multiple stakeholders
- Ability to meet deadlines
- Strong analytical skills
Step by step instructions to Apply for Accenture Recruitment 2023:
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
Step#1: Go to the above link, enter your Email Id and give submit.
Note: If Already Registered, Directly Apply Through Step#4.
Step#2: Check your Inbox for Email with subject – ‘Please confirm your subscription ‘
Step#3: Open the Email and click the confirmation of your Subscription. Everything is DONE !
Step#4: