Wipro Careers 2023 : Wipro has to recruit candidates for System Engineer position through off campus in Pune. The candidates who are finished in BE, B.Tech are eligible to apply for this position. Applications are invited from eligible applicants. Therefore, those who are eligible and interested should apply online.
About the Role:
| Job Category | Private Jobs |
| Job Role | System Engineer |
| Qualification | BE, B.Tech |
| Total Vacancy | Various |
| Experience | Freshers |
| Job Location | Pune |
| Salary | As per norms |
Job Description For Wipro Careers 2023:
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and Offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
Step by step instructions to Apply for Wipro Careers 2023:
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
Step#1: Go to the above link, enter your Email Id and give submit.
Note: If Already Registered, Directly Apply Through Step#4.
Step#2: Check your Inbox for Email with subject – ‘Please confirm your subscription ‘
Step#3: Open the Email and click the confirmation of your Subscription. Everything is DONE !
Step#4: