Mphasis Recruitment 2024 : Mphasis is hiring fresh L1 support! Explore opportunities and apply now for the Mphasis off Campus Drive. Get ready to join one of the world’s most respected tech companies.
Eligibility Criteria for Mphasis Off Campus Drive:
| Job Category | Private Jobs |
| Job Role | L1 support |
| Qualification | Any Graduate |
| Total Vacancy | Various |
| Experience | Freshers |
| Job Location | Navi Mumbai |
| Salary | As per norms |
Mphasis Job Openings – Job Description
A L1 support to manage a critical project for one of our biggest client in banking domain. The Individual should be passionate about technology, experienced in developing and managing cutting edge technology applications .
Mphasis Job Openings – Technical Skills:
- First level SPOC for application related queries and issues from end users.
- Solving service desk tickets.
- Analysing end user’s queries over telephonic conversation to understand issue more clearly
- Replying Mails receved from end users/ circle admins.
- Sending daily IT risk management report to client.
- Generating various reports (daily, weekly, fort-nightly, Monthly, Quarterly and AnnualLy) from the system using SQL queries, validate and share.
- After analysing issue in service desk or mail, if needed corrections have to be done in database through proper channel.
- Making service desk monthly report and daily report.
- If issue is not understanding then it must be discussed with L2 and L3 team for quick resolution.
- Updation and maintenance of User Manual and Standard Operating Procedure documents with continuous modifications in various programs of the application.
- Good verbal and written communication skills in English and Hindi.
- Good hands on experience in Oracle Database and writing SQL Queries.
- Prior Customer Help desk experience is strongly desired.
Mphasis Job Openings – Process Skills:
- Knowledge in MS office.
- Knowledge in core java/ADF is added advantage.
- Knowledge in PL/SQL is added advantage).
- Capable of analyzing requirements
- Develop and peer review of LLD (Initiate/ participate in peer reviews)
- Participate in discussion with business stake holders
- 6 days working for SBI project.
- Only male candidates are required
- Behavioral Skills :
- Resolve technical issues of projects and Explore alternate designs
- Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.
- Effectively collaborates and communicates with the stakeholders and ensure client satisfaction
- Train and coach members of project groups to ensure effective knowledge management activity.
- Certification: Good to have
Mphasis Job Openings – Job Skills
- PRIMARY COMPETENCY : Data Engineering PRIMARY SKILL : Oracle PL/SQL Development PRIMARY SKILL PERCENTAGE : 100
How to Apply for Mphasis Careers 2024?
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
Mphasis Careers 2023 Apply Online :
Double Click to Apply Online !Latest Job Openings ! APPLY NOW
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