Barclays Jobs in Chennai 2023 – Freshers – Process Advisor [Hybrid Model]
- Job Category : Private jobs/Hybrid Model
- Job Role : Process Advisor
- Qualification : BE, B.Tech, MCA
- Total Vacancy : Various
- Experience : Freshers
- Job Location : Chennai
- Salary : Best in Industry
- 0-24 months of relevant experience
- Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher)
- Experience of working in BPO/KPO
- Flexibility in hours of work and ability to work changing shifts patterns
Process transactions in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed and accuracy
• Adhere to quality control discipline, procedures and checks at all times
• Day to day query resolution, with upward escalation of more complex queries to the management team
• Report issues and concerns as soon as possible to seniors/ team leaders/ managers etc in time and with complete information, in which effort is made to prevent or limit possible damage
• Assist team manager in administration of the section, including organizing workflow, queue management & query resolution
• May be involved in the retrieval and distribution of information, either on paper or any other electronic medium
• Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews