TIAA Recruitment 2021 – Freshers – Trainee
About the Role:
- Job Category : Private jobs
- Job Role : Trainee
- Qualification : BE/B.Tech
- Total Vacancy : Various
- Experience : 0-2 Years
- Job Location : Pune
- Salary : As per norms
Job Description For TIAA Recruitment 2021:
The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company’s products or services. Under moderate supervision, this job is the first line of support to resolve routine customer issues. The Customer Service Specialist is responsible for providing a positive customer experience and enhancing relationships between customers and the company.
Job Qualification and Skills Required For TIAA Recruitment 2021:
- Answers inbound customer service calls and provides entry-level troubleshooting and resolution to routine customer issues.
- Provides outstanding customer service to ensure service levels are achieved and exceeded.
- Responds to a high volume of low complexity general inquiries (e.g., general product and pricing information, billing issues, etc.).
- Provides responses to customer inquiries based on pre-determined scripts and other response guidance tools.
- Refers customers to published materials, secondary sources, or more senior staff.
- Documents customer feedback and complaints.
Step by step instructions to Apply For TIAA Recruitment 2021:
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
Step#1: Go to the above link, enter your Email Id and give submit.
Note: If Already Registered, Directly Apply Through Step#4.
Step#2: Check your Inbox for Email with subject – ‘Activate your Email Subscription ‘
Step#3: Open the Email and click the confirmation of your Subscription. Everything is DONE !
Step#4: Click Below to Apply
Step#4: Click Below to Apply