Mindtree Recruitment 2021 – Freshers – Software Engineer
About the Role:
- Job Category : Private jobs
- Job Role : Software Engineer
- Qualification : BE, B.Tech
- Total Vacancy : Various
- Experience : 0-2 Years
- Job Location : Bangalore
- Salary : As per norms
Job Description For Mindtree Recruitment 2021:
- Providing 24/7 single point of contact enterprise support for APAC, EMEA and AMER customer in an SLA bound workspace
- Providing SOP based resolutions and managing escalated tickets where applicable
- Handling Priority or Key customers on a regular basis and providing technical support
- Create documentation and perform analysis on shift-left candidates and top volume drivers
- Lead resolution efforts and coordinate with 3rd parties directly
- Ensure tickets documentation, categorization and classification are precise
- Managing entire ticket lifecycle reported across ticketing tool, emails, chat and telephony sources
- Managing shift-handovers and passing on consistent updates within the team and outside the team
Skills Required For Mindtree Recruitment 2021:
- Experience in the IT industry with specific focus on customer and End User facing Enterprise Technical Support / Application Support engagements
Step by step instructions to Apply for Mindtree Recruitment :
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
Step#1: Go to the above link, enter your Email Id and give submit.
Note: If Already Registered, Directly Apply Through Step#4.
Step#2: Check your Inbox for Email with subject – ‘Activate your Email Subscription ‘
Step#3: Open the Email and click the confirmation of your Subscription. Everything is DONE !
Step#4: Click Below to Apply
Step#4: Click Below to Apply