VMWare Freshers Recruitment 2021 | Technical Support Engineer | Apply Now

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VMWare Freshers Recruitment 2021 – Technical Support Engineer

About the Role

  • Job Category      :   Private jobs
  • Job Role      :   Associate Technical Support Engineer
  • Qualification      :   BE, B.Tech
  • Total Vacancy    :   Various
  • Experience :   0-2 Years
  • Job Location      :   Bangalore
  • Salary                   :   As per norms

Detailed Job Description For VMWare Recruitment 2021:

As a New Grad you will be providing support to customers, using VMware products, in isolating, diagnosing, reproducing and fixing technical issues in a timely manner.  To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills and be someone who embraces challenges.
Essential Functions : 

  • Resolve customer’s issues via the telephone, email or Webex session
  • Reproducing issues in-house and responding back in a timely manner
  • Regular follow ups with customers with recommendations, updates and action plans.
  • Escalate issues in a timely manner according to Standard Operating Procedures.
  • Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.
  • Create new knowledgebase articles to capture new learning’s for reuse throughout the organization.
  • Participate in technical communications within the Technical Support Team to share best practices and learn about new technologies.
  • Focus on an area of technical specialization and attend technical trainings
  • Read and work with other Technical Support Engineers on cases which will help cultivate that expertise.
Job Qualification and Skills Required For VMWare Recruitment 2021:
  • Good written and verbal communication skills

  • Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations
  • Understanding in Virtualization & Cloud computing will be preferred.
  • Open to Rotational Shifts
  • Understanding of some of the following technologies – Networking / Storage (FC, iSCSI etc..) / Linux / Windows Clustering/DHCP/DNS / Windows 2003/2008
  • Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment
  • Ability to follow standard engineering principles and practices
  • Logical approach to problem solving

How to Apply VMWare Recruitment 2021:

  • Eligible candidates are requested to click Apply Link ( Link on bellow).
  • This link open new tab on your browser
  • Read carefully above page and find apply button during this page
  • Fill all of your academic qualifications, skill experience and other mandatory details.
  • Upload your Resume or CV.
  • Check the small print before submitting.
  • If you’re shortlisted it’ll be shared through email or call
  • Interview and Venue details also are going to be shared to shortlisted candidates through email.
  • Most of the recruiter Interviews conducted through MS-Teams, Zoom and Google meet platform.