Mindtree Recruitment 2021 For Freshers | Service Desk Engineer | Apply Now

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Mindtree Recruitment 2021 For Freshers –  Service Desk Engineer

About the Role:

  • Job Category      :   Private jobs
  • Job Role      :   Service Desk Engineer
  • Qualification      :   BE, B.Tech, BCA, B.Sc
  • Total Vacancy    :   Various
  • Experience :   0-2 Years
  • Job Location      :   Bangalore
  • Salary                   :   As per norms

Company Profile :

Mindtree delivers digital transformation and technology services from ideation to execution, enabling Global 2000 clients to outperform the competition. “Born digital,” Mindtree takes an agile, collaborative approach to creating customized solutions across the digital value chain. Our deep expertise in infrastructure and applications management turns IT into a strategic asset. Whether you need to run your business more efficiently or accelerate revenue growth, Mindtree can get you there.


Job Description For Mindtree Recruitment 2021:

  • Providing 24/7 single point of contact enterprise support for APAC, EMEA and AMER customer in an SLA bound workspace

  • Providing SOP based resolutions and managing escalated tickets where applicable
  • Handling Priority or Key customers on a regular basis and providing technical support
  • Create documentation and perform analysis on shift-left candidates and top volume drivers
  • Lead resolution efforts and coordinate with 3rd parties directly
  • Ensure tickets documentation, categorization and classification are precise
  • Managing entire ticket lifecycle reported across ticketing tool, emails, chat and telephony sources
  • Managing shift-handovers and passing on consistent updates within the team and outside the team

Job Qualification and Skills Required For Mindtree Recruitment 2021:

  • Experience in the IT industry with specific focus on customer and End User facing Enterprise Technical Support / Application Support engagements

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Step by step instructions to Apply For Mindtree Jobs 2021 : 
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
                                       Register Here
Step#1:   Go to the above link, enter your Email Id and give submit. 
Note:       If Already Registered, Directly Apply Through Step#4. 
Step#2:   Check your Inbox for Email with subject – ‘Activate your Email Subscription ‘
Step#3:   Open the Email and click the confirmation of your            Subscription. Everything is DONE !
Step#4: Click Below to Apply

Double Click to Apply Online !