Mphasis Limited Careers for Freshers 2021 – Technical Associate
Mphasis Campus Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process: Mphasis is going to hire right candidates through off campus. The candidates who have
completed Any Graduates with below mentioned skills are eligible to apply. Here you can get detailed description like company address, date of interview, eligibility details, selection process, registration link, apply link, all together in a single page given below. If you are really wish to make your career with this company you can use this recruitment. Follow daily updates for currently trending jobs in major cities.
Company Profile :
Mphasis : Mphasis consistently delivers Applications services, Infrastructure services, and Business Process Outsourcing (BPO) services globally through a combination of technology knowhow, domain and process expertise. We service clients in Banking & Capital Markets, Insurance, Manufacturing, Communications, Media & Entertainment, Healthcare & Life Sciences, Transportation & Logistics, Retail & Consumer Packaged goods, Energy & Utilities, and to Governments around the world.
Company Website : www.mphasis.com
Designation: Technical Associate
Education: Any Degree
Experience: 0-1 years
Job Location: Pune
Salary: Best in Industry
Job Description For Mphasis Limited Careers 2021:
Call Types:
- Network Connectivity
- Windows OS
- Application Support
- Internet Browser
- Software Installation
- Hardware Devices (Laptop/Desktop/Phone Systems)
- Ability to diagnose and resolve basic technical issues.
- Understanding of ITIL Framework. Working knowledge of Incident Management and Request Management workflows.
- Hand on knowledge on any Remote Assistance Tools.
Roles and Responsibility For Mphasis Limited Careers 2021:
- Serve as the first point of contact for customers seeking technical assistance over the phone or email
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs.
Job Qualification and Skills required For Mphasis Limited Careers 2021:
- Good Communication written & Verbal skills.
- Qualification- Any Graduates
- Experience- 0 to 1 year of Technical Support Voice Experience/ Telecom
- Shifts- 24*7.
- 2 Rotational weekly offs.
- 9 Hours Login ( With 1 Hour Break ).
- Ability and willingness to learn.
- Should be willing to take up challenges and go extra mile to perform work responsibilities.
- Must have great interpersonal skills and ability to perform under pressure.
- Courteous with strong customer service orientation.
Join Our Facebook : Click Here
Step by step instructions to Apply For Mphasis Careers 2021 :
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
Step#1: Go to the above link, enter your Email Id and give submit.
Note: If Already Registered, Directly Apply Through Step#4.
Step#2: Check your Inbox for Email with subject – ‘Activate your Email Subscription ‘
Step#3: Open the Email and click the confirmation of your Subscription. Everything is DONE !
Step#4: Click Below to Apply
Step#4: Click Below to Apply