Dell 2021 Giant Opening for Freshers & Experience – Technical Support, Technician
Dell Campus Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process: Dell is going to hire right candidates through off campus. The candidates who have completed Any Degree with below mentioned skills are eligible to apply. Here you can get detailed description like company address, date of interview, eligibility details, selection process, registration link, apply link, all together in a single page given below. If you are really wish to make your career with this company you can use this recruitment. Follow daily updates for currently trending jobs in major cities.
Company Profile :
Dell India : Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world.
Company Website : www.dell.com
Designation: Technical Support, Technician
Education: Any Degree
Experience: Freshers
Job Location: Bangalore
Salary: Best in Industry
Job Description :
Role & Responsibilities:
- Responsible for providing telephone support for customers on operation or maintenance of Dell products.
- Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
- Responsible for EWS, Total solutions, YTT and In warranty extension sales.
- Performs work in accordance to standardized policies and procedures
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation.
- Ensure proper escalation procedures are followed.
- Responsible for customer satisfaction through effective handling of customer problems
- Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
Candidate requirement:
- Minimum Graduates in any stream. (10+2+3)
- Undergraduates with at least 12 months of international call center / 24 months of domestic call center or any other work experience – full time experience.
- Should be willing to work in shifts in a 24 x7 work environment
- Fluent communication in English and Hindi
- Excellent telephone soft skills & thorough telephone functional skills
- Ability to handle stressful situations.
- Ability to deal professionally with irate customers
- Good Knowledge of PC Hardware/Software for desktop & portable systems
- Any relevant Certification/Technical Qualification
Benefits:
- We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
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Step by step instructions to Apply For this Jobs 2021 :
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
Step#1: Go to the above link, enter your Email Id and give submit.
Note: If Already Registered, Directly Apply Through Step#4.
Step#2: Check your Inbox for Email with subject – ‘Activate your Email Subscription ‘
Step#3: Open the Email and click the confirmation of your Subscription. Everything is DONE !
Step#4: Click Here to Apply Now !
Double Click to Apply Online !