Lionbridge Opening for Freshers & Experience 2021 – Junior Engineer
Lionbridge Campus Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process: Lionbridge is going to hire right candidates through off campus. The candidates who have completed BE, BTech, MCA, BSc-IT with below mentioned skills are eligible to apply. Here you can get detailed description like company address, date of interview, eligibility details, selection process, registration link, apply link, all together in a single page given below. If you are really wish to make your career with this company you can use this recruitment. Follow daily updates for currently trending jobs in major cities.
Company Profile
Lionbridge Technologies Established in 1996 and headquartered in Waltham, Mass., with a 7,000 workforce spread across 50+ locations across 26 countries worldwide with a revenue of $540 million (est.). Lionbridge provides globalization and offshoring services that enable clients to develop, release, manage and maintain their enterprise content and technology applications globally.
Company Website : www.lionbridge.com
Job Position: Junior Engineer
Experience: Fresher
Job Location : Mumbai
Education: BE, B.Tech, MCA, BSc-IT
Salary: Best in Industry
Job Description :
The Onboarding Support Engineer will provide customer focused technical Level 2 support to external customers of Lionbridge product technology. The Engineer will be the primary contact point for our customers when issues or queries arise with the product. The Engineer will also work closely with other Support Engineers along with Development and Product Management to make our products more intuitive and easier to support. The Engineer will have excellent communication skills, and key knowledge of Lionbridge product technology and our customer use cases.
Primary Job Responsibilities:
- Provide Level 2 support to external customers of Lionbridge product technology.
- Work closely with Development and Product Management to make our software more intuitive and easier to support.
- Updates and creates online knowledgebase articles to reduce support requests.
- Provides or attends working sessions with clients to troubleshoot issues.
- Captures any bugs identified by Product users and escalates to Development.
- Captures any enhancement requests identified by Product users and escalates to Development.
- Assists on problem resolution, and training on tools and products to other technical support personnel.
- Work in a 24 / 7 shift model (This includes weekends and Holidays)
Essential Functions/Job Skill Requirements:
- Excellent verbal and communication skills.
- Excellent analytical and trouble shooting skills.
- Excellent customer service skills, including the ability to deal calmly, positively, and professionally in tense or elevated situations and with upset or frustrated customers.
- Ability to diagnose, troubleshoot, obtain results, and provide solutions for a broad range of technical problems.
- Responsible; able to manage time effectively and work efficiently, both with and without direct supervision.
- Focus and understanding of the customer needs.
- Knowledge of Lionbridge’s product technology customer use scenarios.
- Knowledge of the translation process.
- Competency in at least one scripting language a bonus.
Qualification Criterion for Fresher:
- MCA, or B.E/B-Tech degree in Computers/IT or BSC-IT and preferred skills in programming languages like C#, DotNet, good with database SQL.
- Excellent Communication skills.
- Willingness to work on L2 Technical Support profile and in 24×7 rotational shift
Step by step instructions to Apply For this Jobs 2021 :
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
Step#1: Go to the above link, enter your Email Id and give submit.
Note: If Already Registered, Directly Apply Through Step#4.
Step#2: Check your Inbox for Email with subject – ‘Activate your Email Subscription ‘
Step#3: Open the Email and click the confirmation of your Subscription. Everything is DONE !
Double Click to Apply Online !
Step#4: Click Here to Apply Now !